Roadside recovery
What location details are most useful?
On major roads, also supply the road number, direction and a nearby junction or marker if you can identify it safely. A postcode or map location helps on ordinary roads.

Roadside recovery — planning the work
For roadside recovery, vehicle weight and dimensions are only part of the brief. Steering, braking, wheel movement and loading access influence the recovery method and suitable destination.
More questions
about this service.
What information helps arrange roadside recovery?
Tell the operator if the vehicle is obstructing traffic or you cannot reach a place of safety. Give your exact location, vehicle registration and model, fault, passenger requirements and destination postcode. Give the road name, direction of travel and a precise location.
What should be covered at handover?
Check collection record, vehicle security and receiving arrangements.
Roadside recovery by area
Select a place to view this service for that location. Please provide the postcode when you enquire.